Saints Run Club
Support
Contact us
We’re a volunteer-run club and aim to reply within a few days. Find us on Instagram @svintsrunclub.
Frequently asked
How do I sign in?
The app works right away — no login needed. To secure your account, add your email in the onboarding steps (or in Profile). We’ll send a 6-digit code to confirm it. Enter the code to verify. If a code doesn’t arrive, check your spam folder and make sure the address is spelled correctly, then request a new one.
How does event check-in work?
On the day of a run, open the event and tap Check in when you’re at the start. The app checks your location once to confirm you’re there and records your attendance. You’ll need to allow location access for that moment; the app never tracks your location in the background.
How do I connect (or disconnect) Strava?
Go to your Profile and tap Connect with Strava, then approve access on Strava’s screen. Your recent runs will sync so you can view stats and link runs to club events. To disconnect, tap Disconnect on the Strava section of your profile — this removes your synced activities from the app.
I’m not getting notifications.
Make sure you allowed notifications when prompted. You can enable them in your device Settings › Notifications › Saints Run Club. Announcements are sent by the club and may be occasional.
How do I edit my profile?
Open the Profile tab to update your pace, home area, birthday, Instagram, and photo. Your display name is set during onboarding.
Delete your account
You can permanently delete your Saints Run Club account and its data at any time.
In the app: open the Profile tab, scroll to the bottom, and tap Delete account (below “Sign out”), then confirm. This permanently removes your profile, RSVPs and attendance history, any Strava connection and synced activities, push tokens, and training records.
By email: if you’d rather, email svintsrunclub@gmail.com with the subject “Delete my account,” sent from the email on your account or including your display name so we can find it. We’ll delete your account and confirm when it’s done.
Report a problem or safety concern
Found a bug, or have a concern about a member or event? Email svintsrunclub@gmail.com with as much detail as you can (what happened, when, and your device/app version if it’s a bug). For urgent safety issues at an event, contact local emergency services first.
Privacy & terms
See our Privacy Policy and Terms of Service.